To our valued customers:
O'Brien Refrigeration has been in business since September 23, 1994, We specialize in commercial refrigeration, and particularty the repair of ice machines, walk-in freezers, walk-in coolers and reach in combinations of coolers and freezers. We have over 22 years of total experience in the repair field, with over 17 years of refrigeration repair experience.
Our company offers repairs, service and sales for all major commercial equipment. In addition to this, we have maintenance agreements available, which can be of great value and savings when used with any repair.
We have a normal service call, an overtime service call and a holiday service call. All first-time service calls are priced from the original call and there won't be additional service calls on the same call.
Our normal hours are Monday through Friday, from 8 a.m.- 5 p.m. (except on major holidays), and we are available seven days a week. There is an after-hours charge for any calls made after normal business hours.
All of our repairs are pre-priced and listed in a price book that the technician can show you after an inspection. The inspection is part of the service call. This means that there is no guessing on repair costs or how long any technician we be on the repair.
Our Regular Ice Machine Maintenance Agreement is for six months ( which is recommended by most manufacturers) and includes cleaning & sanitizing of water distribution, tubes, hoses, and associated parts. It also includes brush - off, blow - out or wash condenser, as well as any chemicals or cleaners needed to clean & check the machine. We also perform an operational check of the machine. The price for all this includes labor and cleaner, and is charged per machine. We have now added a one-year maintenance agreement, which works the same as the six month agreement, but includes a clean & check twice per year, and is also charged per machine.
Our Refrigeration Maintenance Agreement is for one year and includes brush-off, blow out or wash condenser. There is an operational check of controls and operation, along with a pressure check of the system as long as it isn't a critically charged unit. The prices very with the number of units serviced at any location.
There is no trip charge for going to the location for any maintenance agreement cleaning and check, and it will be scheduled.
Douglas H. O'Brien, President
1965 Post Road, Suite 310
New Braunfels,Texas 78130
Monday - Friday, 8 a.m. - 5 p.m.
We were established to service the surrounding area with quality service and repairs on Ice Machines & Refrigeration equipment. It has always been part of our goal to have one of the best companys in the area to take care of these problems.
Our slogan is, "Where Our Customers Come First"!
A member of:
New Braunfels Chamber of Commerce
Refrigeration Service Engineers Society (RSES)
National Federation of Independent Businesses (NFIB)